I now have NO CC Apps At All!! And I have SO much work to do today - No Photoshop, No illustrator. I cannot tell you how depressing this is. That was an hour ago - I am still staring at the CC Install window telling me 25% with 8-10mins left It all looked good at first because instead of est time of 80+mins it started ripping along and said est time 8-10mins - Great (I thought). After this, I ran the CC Desktop installer again. I then went into my System Preferences and turned off the Proxy settings ( as instructed here in forums) and un-checked 'Use Passive FTP Mode (PASV)'. So I had to then resort to a 'CMD-Opt-P-R' restart.Īfter this, I opened Acitivy Monitor and killed 2 instances of CC shown in there (one was marked in RED and said 'Not Responding'). I even tried booting my Mac in 'Safe Mode' (as suggest in forums) but couldn't install there from ther either as there seemed to be no internet connection (even though it said in System Preferences that I was connected via Wi-Fi to my normal connection) I couldnt even get a connection in a browser window, just 'No internet'. all seems fine but for the last hour it has been stuck at 20.5% and says in grey beneath the 'Installing (20.5%)' 8-10 mins left? Originally for the first few tries, this estimated time for download said 80-84 mins? I tried again (fourth time) to install from CC Installer and it opens a browser page, makes sure I am logged-in and then continues. So in theory, I should have NO CC products on the Mac now. First it froze at 12.5%, then I tried again after removing everything - but even by using Adobe's cleaner utility it said there issues, so I did it all manually by uninstalling EVERY App one by one. I just can't d-load the CC Desktop App at all. I am now seriously regretting this BIGTIME and I am very worried. I decided (after searching/reading for hours and hours) to uninstall CC Desktop and ALL Apps. (BTW, I know I have an older machine, but until now ALL my CC Apps were working just fine and updating fine ) I am on a Mac 2010 OS High Sierra 10.13.6 and I noticed the other day that my Libraries were not syncing correctly after downloading Photoshop 2020 and illustrator 2020. iMac (Retina 5K, 27-inch, Late 2015) - OS X 10.11.Have there been any further developments with CC Desktop hanging on installation? So I again uninstalled and used the Cleaner Tool, but was unsuccessful installing the creative cloud app (it would stall on 2% initializing installer) - I also should note that I attempted the install as a root user and had the same issue. I attempted the fix on this forum post: I'm stuck at 90%!!! - I was able to download and install via these links, however when trying update the 2015 apps to 2017, the downloads stalled on 0%. I followed " Use the Creative Cloud Cleaner Tool to solve installation problems " and it did not help me out. Now I am having an issue installing the Creative cloud app itself - when i open the installer it stalls on 2% (initializing) and I have to force eject the disk image to get it off of my screen. So I decided to uninstall all of the CC apps and start fresh. When reinstalling it, it was stuck on 0% and did not progress. I was having some issues using muse and attempted to reinstall the application.
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